Privacy Policy

Last updated: April 1, 2026

This Privacy Policy describes how Prophit LLC ("Prophit," "we," "us," or "our") collects, uses, discloses, and protects information about you when you use our website (getprophit.ai), application (app.getprophit.ai), and related services (collectively, the "Services"). By using the Services, you agree to the practices described here.

1. Information We Collect

A. Information You Provide Directly

• Account registration: name, email address, and password;
• Billing information: payment details processed by Stripe
• Communications: messages sent to us via email or support channels;
• User preferences and settings configured within the Services.

B. Information Collected Automatically

When you use the Services, we automatically collect:

• Log data: IP address, browser type, operating system, referring URL, pages visited, and timestamps;
• Device information: device type, screen resolution, and hardware identifiers;
• Usage data: features accessed, content viewed, clicks, and session duration;
• Cookies and similar tracking technologies (see Section 5).

C. Information from Third Parties

We may receive limited information from integrated third-party services such as authentication and payment providers, consistent with their privacy policies.

2. How We Use Your Information

We use collected information to:

• Create, maintain, and secure your account;
• Process payments and manage your subscription;
• Provide, operate, and improve the Services;
• Personalize your experience and deliver relevant content;
• Send transactional emails (account confirmation, billing, password reset);
• Send product updates and marketing communications (opt out at any time);
• Respond to inquiries and provide customer support;
• Analyze usage trends to improve platform performance;
• Detect, prevent, and address fraud, security breaches, and Terms violations;
• Comply with legal obligations and enforce our agreements.

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers. We work with trusted vendors to operate the Services. Our current and previously used providers that handle personal information and data may include, but are not limited to:

• Stripe — payment processing and subscription billing
• Memberstack — user authentication and account management
• Vercel — website and application hosting
• Railway — backend infrastructure and database
• EmailOctopus — email marketing and transactional communications

This list may change as our infrastructure evolves. All vendors, whether current, former, or future, are required to handle your data only as necessary to provide services to us. Former vendors are required to delete or return your data upon termination of their engagement.

Legal Requirements. We may disclose information if required by law, court order, or governmental authority, or if necessary to protect the rights, property, or safety of Prophit, our users, or others.

Business Transfers. If Prophit is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

With Your Consent. We may share information in other circumstances with your explicit consent.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. We may retain certain information for legal compliance, dispute resolution, and enforcement of our agreements. Upon account deletion, we will delete or anonymize your information within a reasonable period, subject to applicable legal obligations.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Services, analyze usage, and deliver personalized content. You may control cookies through your browser settings, although disabling certain cookies may affect functionality. We use:

• Essential cookies: required for basic platform functionality and security;
• Analytics cookies: help us understand how users interact with the Services;
• Preference cookies: remember your settings;
• Marketing cookies: measure campaign effectiveness through third-party analytics tools.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your data.

7. Children's Privacy

The Services are intended solely for users 18 and older. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has provided us with personal information, we will delete it promptly. Contact us at legal@getprophit.ai if you believe a minor has submitted information.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access a copy of the personal information we hold about you;
• Correct inaccurate or incomplete information;
• Request deletion of your personal information, subject to legal exceptions;
• Receive your data in a portable format;
• Opt out of marketing emails at any time via the unsubscribe link or by contacting us;
• Object to certain processing activities, including profiling.

To exercise these rights, contact us at legal@getprophit.ai. We will respond in accordance with applicable law.

9. Massachusetts Residents

Massachusetts residents may request access to, correction of, or deletion of their personal data by contacting us. We will not discriminate against you for exercising your privacy rights.

10. Third-Party Links

The Services may link to third-party websites and services. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party services you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. When we make material changes, we will update the date above and notify you by email or through the Services where appropriate. Continued use after any change constitutes acceptance.

12. Contact Us

Prophit LLC

Email: legal@getprophit.ai

Website: getprophit.ai

For privacy-related requests, please include "Privacy Request" in the subject line.